Hey, I'm Hannah
A creative, detail-obsessed PA turned online VA, originally from the UK and now calling Melbourne home. With over seven years of administrative experience, I now work fully online supporting driven business owners who are ready to get out of the weeds.
I bring both structure and creativity to everything I do — holding myself to high standards so my clients don't have to worry about the details. That same discipline carries into my personal life too; outside of work I'm a gym enthusiast and a firm believer in routine, consistency, and balance. The way I see it, an organised business creates space for a well-lived life.
My Background
2018 – 2020
999 Call Handler
Avon & Somerset Police · Portishead, UK
This is where the foundations were laid. Handling emergency calls taught me to stay calm when everything around you isn't — to think clearly, communicate precisely, and make fast decisions that actually matter.
2020 – 2021
Interviewer
Amazon · Avonmouth, UK
A pivot into people. Running high-volume virtual interviews meant holding a professional, consistent experience for every candidate while handling sensitive data with real care. It built a people-first instinct that I've carried into every role since.
2021 – 2023
Resource Assistant
Avon & Somerset Police · Portishead, UK
This is where multi-tasking stopped being a buzzword and became a way of working. Juggling resource requests, inboxes, shift patterns, and external stakeholders — often simultaneously, often last minute — meant learning to prioritise without losing accuracy. A quieter role than the control room, but no less demanding.
2023 – 2026
Personal Assistant
Office for Students · Bristol, UK
Senior-level PA support — complex diaries, busy inboxes, event coordination, and being the person who makes sure nothing falls through the cracks. This chapter refined my ability to anticipate needs before they're asked for.
2024 – Present
Virtual Assistant
Hanva Creates · Melbourne, AU
Every chapter built something. This one puts it to work. I support founders with the back-end of their business so they can focus on what they do best. I love the systems, the structure, the behind-the-scenes work — and I love even more what it gives founders back: time, clarity, breathing room.